Operations — Resellers
A distribution network that answers to head office.
Give every partner a portal of their own, a prepaid credit balance, assigned plans and custom pricing — and let them build sub-resellers beneath them — while you keep full sight of every level of the tree.
01 — The model
From new partner to first sale.
Five decisions turn a contact into a working distribution channel — each one set by you, each one reversible.
02 — Commercial controls
You set the margins.
The reports tell you if they work.
Pricing tiers and per-partner reporting are two halves of the same loop — set the terms, then measure who delivers on them.
Pricing tiers
Margins, partner by partner.
Build a custom pricing tier for every reseller, applied to the plans you assign. A high-volume distributor and a single-town partner can sell the same package at different rates — and neither ever sees what the service costs you.
- Custom pricing tiers — applied per reseller, on assigned plans only
- Credit top-ups & balance control keep every prepaid account in check
- Distribution at scale — grow the channel without losing oversight of a single transaction
Reseller reporting
Know who's driving growth.
Every partner gets a dedicated performance report: how many subscribers they serve, how fast they consume credit and what they contribute in revenue. Reward the strongest, spot the ones who need support — with numbers, not impressions.
- Per-reseller performance reports — subscribers, credit usage and revenue contribution
- Credit & balance insight surfaces top-up patterns before they become problems
- Channel-wide oversight across every reseller you distribute through
03 — The distribution tree
One reseller. Or a network
that runs levels deep.
A reseller can create any number of sub-resellers, and each of those can create its own — to any depth. Every level gets its own portal, login and credit balance, and head office keeps full command of all of it, top to bottom.
Everything a partner needs, on one account.
Each reseller is a complete account: a live credit balance, the exact internet and IPTV packages they're allowed to sell, the network resources they can see, and the sub-resellers beneath them — all in one view.
- Credit balance front and centre — every account funded before it sells
- Assigned internet & IPTV packages define exactly what the partner can offer
- Granular NMS access — grant specific OLTs, Syslog servers and more, scoped to their footprint
- Sub-resellers on the same page — the next level down, with the same controls
04 — Delegated, never lost
What every partner gets.
And what you keep.
Resellers run their own customers, sub-resellers, credit and package assignments autonomously — yet every action stays visible to the level above, all the way back to head office.
A dedicated portal each
Every reseller gets their own portal with their own login — a separate workspace where they manage their slice of the business independently.
Central credit funding
A credit-based system funds every reseller. Top-ups and running balances are tracked centrally, so head office always knows who is funded and who needs a refill.
Unlimited hierarchy
A reseller can create any number of sub-resellers, and each of those can create its own — to any depth. Distribution branches as far as your channel reaches.
Network resources, assigned
Grant specific OLTs, Syslog servers and more to individual resellers — each partner gets exactly the NMS visibility their footprint requires, and nothing more.
Full control of their base
A reseller has full control of their own customers and sub-resellers, and can assign both internet and IPTV packages to the customers they onboard.
Head-office oversight
However deep the tree runs, head office retains full management and oversight of every reseller in it — visibility into each level, top to bottom.
05 — Division of control
Who decides what.
Delegation only works when the boundaries are explicit. These are Xelynx's defaults for a reseller channel.
| Decision | Head office | The reseller |
|---|---|---|
| Plans | Assigns the internet & IPTV packages each partner may sell | Sells only the assigned packages, to its own customers |
| Pricing | Sets a custom pricing tier per partner | Trades at tier rates — the cost base is never exposed |
| Credit | Tops up balances and tracks the central ledger | Spends from a prepaid balance; sells while funded |
| Subscribers | Keeps visibility into every customer, at every level | Runs its own base day-to-day — onboarding, packages, support |
| Network scope | Grants specific OLTs, Syslog servers and more | Sees exactly the assigned NMS resources, nothing else |
| Hierarchy | Oversees the full tree, top to bottom | Creates sub-resellers of its own, to any depth |
Get started
Build the channel.
Keep the controls.
Open reseller accounts, assign plans and pricing, fund them with credit. Free for 15 days, no card required.