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Help Center/CRM/Inventory/Inventory overview

Inventory overview

The Inventory module tracks every piece of equipment your ISP owns — routers, ONUs, cables, OLTs and more — from the moment a supplier invoice is booked to the day a device is installed at a customer's premises. It lives in the left sidebar under the Inventory group, which holds nine pages: Dashboard, Assets, Categories, Suppliers, Invoices, Payments, Ledger, Stock and History.

Note: Inventory is an ISP-only module. Resellers have no inventory, and assets can only be assigned to your own direct customers (those not owned by a reseller).

The dashboard

Open Inventory > Dashboard for a page titled Inventory Dashboard ("Overview of all assets and stock levels"). Four stat cards head the page — Total Assets, Assigned, In Stock and Maintenance — followed by two value cards, Total Inventory Value and Value of Assigned Assets. Below these sit a Supplier Balances panel (outstanding payables), a Stock by Category chart, a Utilization by Category breakdown and a Recent Assignments table.

Syncing CPEs from the NMS

The top-right Sync CPEs from NMS button pulls ONUs from your network monitoring system into inventory. Each imported device becomes an asset flagged as CPE, and if its MAC matches one of your customers the CRM auto-creates an assignment. When it finishes you'll see a summary such as "Sync complete: 4 added, 2 auto-assigned, 1 already tracked".

How the pages fit together

Assets and Categories are where equipment and its custom fields live — see Assets & categories. Suppliers, Invoices and Payments cover purchasing and payables — see Suppliers & purchasing. Stock, Ledger and History cover availability, supplier finances and assignment history — see Stock, ledger & assignments.