Payments

The Payments page is the record of every payment your subscribers make, however it arrived — cash at the counter, a bank transfer, a card, or an online gateway. It lives under Finance > Payments, and works hand in hand with invoices to keep balances accurate.

The payments list

Summary cards show Total, Count, Unverified, Verified, Rejected and Average. The table lists each payment's date, customer, amount, Type, Status and reference. Status is one of Verified, Unverified, Re-check or Rejected. Filter by customer or reference, status, type or date range. Header buttons include Record Payment, Bulk Upload, Download CSV and Batches, plus an amber Unverified shortcut when items are awaiting approval.

Recording a payment

Press Record Payment and complete the dialog: Customer, Amount, Payment Type (Cash, Bank Transfer, Credit Card, Online, Check, PayPal or Other), Payment Date, an optional Reference Number and notes. As you type a reference the system flags possible duplicates. To load many payments at once, Bulk Upload accepts a CSV keyed by customer email, ID or number, and creates a payment batch you can review together.

Verifying payments

A Financial Manager can act on a payment from its row: Verify it, Request Re-check, or Reject it with a reason. Verified payments count toward the customer's paid total; rejected ones do not. Payments awaiting a decision are collected in Unverified payments, which also supports bulk verification.

Batches and reconciliation

Bulk uploads and gateway imports are grouped into Batches, each with its own number, and a batch can be approved, rejected or deleted as a unit. Combined with the date-range filters and CSV download, batches make it straightforward to reconcile a day's takings against your bank. Verified payments flow through to the customer's account statement.